Submit enquiry
Information about making an enquiry
Tree debris
Tree debris includes leaves, fruit, sap and bird droppings.
We won't:
- prune or fell a council owned tree to remove or reduce debris fall
- remove fallen debris from private property
We can offer the following advice and information:
- The loss of leaves from trees in the autumn is part of the natural cycle and can't be avoided by pruning.
- The maintenance of gutters is the responsibility of the landowner and we are not obliged to remove leaves that may have fallen from council owned trees- where gutters are regularly blocked by fallen leaves, gutter guards may be fitted to provide a low maintenance solution.
- For roads, streets or the highway, extra teams are working in the autumn to clear fallen leaves.
- In parks and green spaces, paths or areas of hard standing are regularly cleared of fallen leaves - but leaves on grass / shrub beds are generally left until the majority of leaves have fallen before they are removed (unless leaving them would damage the grass, in which case the accumulated leaves will be removed sooner).
- Leaves are generally sent for composting.
If you would like to report a road, street or highway that needs to be cleaned please contact us, our contact details are at the bottom of this page.
Light
We won't prune or fell a council owned tree to improve natural light in a property.
In law there is no general right to light - any right to light would need to be established via a specific grant (rare) or by prescription. This can only occur where the right has been enjoyed uninterruptedly for a minimum of 20-years.
Following this, a legal right to light can only be enjoyed in relation to a specific opening (such as a window) in a building.
There is no right to light in connection with open land, such as a garden.
Further, if the above conditions are met, then an owner of the building is 'entitled to such access of light as will leave his premises adequately lit for all purposes for which they may reasonably expect to be used'.
If natural light is being blocked by the growth of a hedge then action may be taken to reduce the problem under the High Hedges Act, Part 8 of the Anti-social Behaviour Act, 2003.
For further information please see our hedgerow protection and high hedges page.
Tree and TV reception
We won't prune or fell a council owned tree to prevent interference with TV, satellite, broadband internet-installation, or reception.
It maybe that your satellite or TV provider will be able to suggest an alternative solution to the problem, for example relocating the aerial/dish or means to boost the signal.
Report a problem
To report a problem with a tree, or if you have a general enquiry, please fill out the enquiry form by pressing the button below.
Information about making an enquiry
Tree debris
Tree debris includes leaves, fruit, sap and bird droppings.
We won't:
- prune or fell a council owned tree to remove or reduce debris fall
- remove fallen debris from private property
We can offer the following advice and information:
- The loss of leaves from trees in the autumn is part of the natural cycle and can't be avoided by pruning.
- The maintenance of gutters is the responsibility of the landowner and we are not obliged to remove leaves that may have fallen from council owned trees- where gutters are regularly blocked by fallen leaves, gutter guards may be fitted to provide a low maintenance solution.
- For roads, streets or the highway, extra teams are working in the autumn to clear fallen leaves.
- In parks and green spaces, paths or areas of hard standing are regularly cleared of fallen leaves - but leaves on grass / shrub beds are generally left until the majority of leaves have fallen before they are removed (unless leaving them would damage the grass, in which case the accumulated leaves will be removed sooner).
- Leaves are generally sent for composting.
If you would like to report a road, street or highway that needs to be cleaned please contact us, our contact details are at the bottom of this page.
Light
We won't prune or fell a council owned tree to improve natural light in a property.
In law there is no general right to light - any right to light would need to be established via a specific grant (rare) or by prescription. This can only occur where the right has been enjoyed uninterruptedly for a minimum of 20-years.
Following this, a legal right to light can only be enjoyed in relation to a specific opening (such as a window) in a building.
There is no right to light in connection with open land, such as a garden.
Further, if the above conditions are met, then an owner of the building is 'entitled to such access of light as will leave his premises adequately lit for all purposes for which they may reasonably expect to be used'.
If natural light is being blocked by the growth of a hedge then action may be taken to reduce the problem under the High Hedges Act, Part 8 of the Anti-social Behaviour Act, 2003.
For further information please see our hedgerow protection and high hedges page.
Tree and TV reception
We won't prune or fell a council owned tree to prevent interference with TV, satellite, broadband internet-installation, or reception.
It maybe that your satellite or TV provider will be able to suggest an alternative solution to the problem, for example relocating the aerial/dish or means to boost the signal.
Report a problem
To report a problem with a tree, or if you have a general enquiry, please fill out the enquiry form by pressing the button below.
Navigate to Coordinates
Navigate to Gazetteer
Navigate to Site
Make an Enquiry
If you have already found the relevant position on the map, but the tree you wish to enquiry about is not shown, click/tap the "Can't find tree on map" button and then click/tap on the position on the map that your enquiry relates to. You'll then be offered an enquiry form.
How to make an enquiry
- Find the tree using the ‘Search for your address’ box and entering the postcode (if you know it). If you are on a mobile, you can use your current location to find the tree. This helps us make sure your report goes to the right place.
- Once you locate the correct tree, tap on it. Then choose the tree icon called ‘Details’. This will show you information and a picture of the tree, so that you can check it is the right one.
- To send your report, select ‘Enquire’ and fill in a few details, including as much as you can about what the issue is.
- Our team will look at your report and get back to you within 10 working days. We’ll let you know what action we’ll take or ask for more information if needed.
How to use the keyboard on the map
The map can be navigated using the keyboard.
First gain focus on the map by clicking on it. If you are using a screen reader, you can use the tab key to navigate focus to it.
Once the map has focus, you can use the ↑ ↓ → ← arrow keys to move around the map.
Pressing + or - will zoom in and out respectively.
To select a tree, press the space key to navigate between trees. The selected tree will be highlighted in blue.
Once the tree you wish to select is highlighted, press the enter key to select it. This will open the tree details.